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Welcome to Probus Surgery

At Probus Surgery the doctors and nurses take pride in offering the highest standard of patient-centred healthcare. We run many clinics for those suffering with chronic diseases and offer a wide variety of other medical services.  Please see Clinics & Services for more information. 

In addition to our main site at Probus, we also have 4 branch sites in Grampound, Tregony, Hewaswater (The Merlin Centre) and Summercourt. Most sites have disabled access and facilities which helps maintain ease of access for patients with limited mobility. For the visually impaired, we can provide copies of practice information in larger text upon request.

For details of our opening hours and appointment times, please visit the appropriate page on this website.

Our practice News page contains information on non-clinical items of news from in and around the practice which we hope you find of interest. 

 

PLEASE NOTE:

You can now book appointments online and order repeat prescriptions via "The Waiting-Room". To enable you to book these appointments or order repeat prescriptions please provide us with your email address and we will then set you up to access the system. You can send this via email to: enquiries@probus.cornwall.nhs.uk Please ensure your name and DOB is included on this e-mail. For security and confidentiality purposes this system will only allow 1 e-mail address per patient, therefore each household member will require a different e-mail address.

Please click: www.thewaiting-room.net to access this service.

These slots are for ROUTINE APPOINTMENTS only. If you feel you will require longer than 10 minutes please phone the surgery on 01726 882745.


Following feedback received from patients we can now offer two ways of ordering repeat medication online. The old system has been reinstated please click the link "order repeat prescription" at the bottom of this webpage. Patients can also use "The Waiting-Room" which will still require individual e-mail addresses, please see above for more details.



DISPENSARY INFORMATION:

REQUEST FOR REPEAT PRESCRIPTION: Please allow a MINUMUM OF 3 FULL WORKING DAYS (not including weekends) to process repeat prescriptions. You can order up to 10 days in advance.

Please Note: If you do not collect your prescription within 4 weeks it will be removed from the shelf.

We would also like to point out that PRESCRIPTION CHARGES will be increased on 1st April 2014 to £8.05 per item.

 

Registration Letters from NHS England - please respond if you get one

The NHS is carrying out work in Devon, Cornwall and Isles of Scilly to make sure the patient details on GP lists are accurate. Letters are being sent to some patients, but not all. If you do receive a letter please either confirm your details or submit any changes. Changes can be made by returning the form in the prepaid envelope. If the details are correct, you can confirm by freepost, by freephone, via text message or online. It is important to respond to the letter as GP lists do get out of date over time. If we don't have an accurate record of your name and address then we, or a hospital, may not be able to contact you with important information. We may also need to contact you:

  • with test results
  • to invite you for bowel, breast or cervical screening, to protect against cancer for example
  • to offer vaccination against infectious diseases such as flu or measles, mumps and rubella
  • to give you an appointment as part of your plan to stay healthy if you have a long-term illness

 

Please respond to the letter within four weeks, so the NHS can be certain about your details. Otherwise the NHS will assume that you have moved away and begin the process to remove you from the practice list.

 

(Site updated 04/09/2014)
Order your repeat medicationsChange of contact detailsUpdate your clinical recordSign up to the newsletter

Noticeboard

 

Probus Memory Café

Meeting Dates

 

 Probus Village Hall

2.30pm - 4.30pm


13 & 27 Aug 2014

10 & 24 Sep 2014

08 & 22 Oct 2014

12 & 26 Nov 2014

09 Dec 2014 @ 2 pm

 

For more information please phone

Mike on

01726-884598 or Carol on

01726-821281

 

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The Promoting Health Information Line (PHIL)

is a health promotion initiative developed by Cornwall and Isles of Scilly Primary Care Trust. This service is designed to provide advice and support to those who wish to make a positive lifestyle change concerning smoking, alcohol intake, healthy weight and physical activity.  Please visit the website at:-

 

http://www.healthpromcornwall.org/events/

 

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YELLOW FEVER VACCINATIONS

We now have yellow fever vaccinations back in stock, if you require a vaccination please contact the surgery to make an appointment.

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Meningitis C Booster for young adults starting University

If you are starting university and aged between 17 - 25 you are eligible for a free Meningitis C Booster. Please contact the surgery to make an appointment with the Practice Nurse.

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FLU VACCINATIONS 2014

Flu vaccinations will be available for those of our patients who are aged 65 years & over, and for those who suffer from chronic conditions.  There will be a walk-in clinic on Saturday 4th October 2014 8.30am - 12.00pm, if you are not able to attend the walk-in clinic, please contact the Surgery to make an appointment after the walk-in clinic has taken place.

NHS and local authority partners across Devon and Cornwall are working to increase flu vaccination uptake in eligible groups. 

Please complete the short questionnaire by clicking on the link below.

http://www.devonhealthandwellbeing.org.uk/fluvaccination/

 

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     Being referred?

 

If your GP is referring you to see a Specialist it is important that we have up to date contact details. You can do this by submitting this via the website, or coming into the Surgery to fill out a form.

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Your Clinical Record

You can now update your clinical record online. Just click the link on the homepage and fill in the form.

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Free Weight Matters Programme

This 8 week programme covers Nutrition, Physical Activity and Behaviour Changes.

Classes are being held in St Austell, Truro & Camborne

Please ring 01209 310062 or/and visit their website www.weightmatters.org.uk.

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LEAPActive is part of the C&IOS Health Promotion Service specialising in physical activity. for more information make an appointment with your GP or visit the website www.leapactive.org

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Peninsula Ultrasound
The surgery offers diagnostic ultrasound services on a weekly basis for our patients and also accessible for patient referrals from other GP practices. Appointments are directly bookable through Choose and Book.

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EEFOWe are EEFO Level 2 approved - the young person friendly services in Cornwall and the Isles of Scilly. For more information go to www.eefo.net

 

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