Welcome to Probus Surgery
At Probus Surgery the doctors and nurses take pride in offering the highest standard of patient-centred healthcare. We run many clinics for those suffering with chronic diseases and offer a wide variety of other medical services. Please see Clinics & Services for more information.
In addition to our main site at Probus, we also have 4 branch sites in Grampound, Tregony, Hewaswater (The Merlin Centre) and Summercourt. Most sites have disabled access and facilities which helps maintain ease of access for patients with limited mobility. For the visually impaired, we can provide copies of practice information in larger text upon request.
For details of our opening hours and appointment times, please visit the appropriate page on this website.
Our practice News page contains information on non-clinical items of news from in and around the practice which we hope you find of interest.
Due to new guidelines on dispensing medication from 1st December 2014, anyone collecting medication will need to provide proof that they are entitled to free prescriptions. For example if you are exempt from the prescription charge on medical grounds please ensure you bring your exemption card each time you collect your medication.
Patients who do not provide proof of free prescription entitlement will be asked to pay the prescription charge of £8.05 per item and will be given a reimbursement receipt to claim the fee back from NHS England if they were indeed entitled to free prescriptions. Reimbursements can be claimed back from any chemist but unfortunately Probus Surgery will NOT be able to offer any reimbursements.
Further information regarding this is available from the Surgery.
You can now book appointments online and order repeat prescriptions via "The Waiting-Room". To enable you to book these appointments or order repeat prescriptions please provide us with your email address and we will then set you up to access the system. You can send this via email to: firstname.lastname@example.org Please ensure your name and DOB is included on this e-mail. For security and confidentiality purposes this system will only allow 1 e-mail address per patient, therefore each household member will require a different e-mail address.
Please click: www.thewaiting-room.net to access this service.
These slots are for ROUTINE APPOINTMENTS only. If you feel you will require longer than 10 minutes please phone the surgery on 01726 882745.
Following feedback received from patients we can now offer two ways of ordering repeat medication online. The old system has been reinstated please click the link "order repeat prescription" at the bottom of this webpage. Patients can also use "The Waiting-Room" which will still require individual e-mail addresses, please see above for more details.
REQUEST FOR REPEAT PRESCRIPTION: Please allow a MINUMUM OF 3 FULL WORKING DAYS (not including weekends) to process repeat prescriptions. You can order up to 10 days in advance.
Please Note: If you do not collect your prescription within 4 weeks it will be removed from the shelf.
We would also like to point out that PRESCRIPTION CHARGES will be increased on 1st April 2014 to £8.05 per item.
(Site updated 28/11/2014)