Welcome to Probus Surgery
At Probus Surgery the doctors and nurses take pride in offering the highest standard of patient-centred healthcare. We run many clinics for those suffering with chronic diseases and offer a wide variety of other medical services. Please see Clinics & Services for more information.
In addition to our main site at Probus, we also have 4 branch sites in Grampound, Tregony, Hewaswater (The Merlin Centre) and Summercourt. Most sites have disabled access and facilities which helps maintain ease of access for patients with limited mobility. For the visually impaired, we can provide copies of practice information in larger text upon request.
For details of our opening hours and appointment times, please visit the appropriate page on this website.
Our practice News page contains information on non-clinical items of news from in and around the practice which we hope you find of interest.
You can now book appointments online and order repeat prescriptions via "The Waiting-Room". To enable you to book these appointments or order repeat prescriptions please provide us with your email address and we will then set you up to access the system. You can send this via email to: firstname.lastname@example.org Please ensure your name and DOB is included on this e-mail. For security and confidentiality purposes this system will only allow 1 e-mail address per patient, therefore each household member will require a different e-mail address.
Please click: www.thewaiting-room.net to access this service.
These slots are for ROUTINE APPOINTMENTS only. If you feel you will require longer than 10 minutes please phone the surgery on 01726 882745.
Following feedback received from patients we can now offer two ways of ordering repeat medication online. The old system has been reinstated please click the link "order repeat prescription" at the bottom of this webpage. Patients can also use "The Waiting-Room" which will still require individual e-mail addresses, please see above for more details.
REQUEST FOR REPEAT PRESCRIPTION: Please allow a MINUMUM OF 3 FULL WORKING DAYS (not including weekends) to process repeat prescriptions. You can order up to 10 days in advance.
Please Note: If you do not collect your prescription within 4 weeks it will be removed from the shelf.
We would also like to point out that PRESCRIPTION CHARGES will be increased on 1st April 2014 to £8.05 per item.
Registration Letters from NHS England - please respond if you get one
The NHS is carrying out work in Devon, Cornwall and Isles of Scilly to make sure the patient details on GP lists are accurate. Letters are being sent to some patients, but not all. If you do receive a letter please either confirm your details or submit any changes. Changes can be made by returning the form in the prepaid envelope. If the details are correct, you can confirm by freepost, by freephone, via text message or online. It is important to respond to the letter as GP lists do get out of date over time. If we don't have an accurate record of your name and address then we, or a hospital, may not be able to contact you with important information. We may also need to contact you:
- with test results
- to invite you for bowel, breast or cervical screening, to protect against cancer for example
- to offer vaccination against infectious diseases such as flu or measles, mumps and rubella
- to give you an appointment as part of your plan to stay healthy if you have a long-term illness
Please respond to the letter within four weeks, so the NHS can be certain about your details. Otherwise the NHS will assume that you have moved away and begin the process to remove you from the practice list.
(Site updated 04/09/2014)