NHS COVID Care and Bereavement Booklet


Cornwall Bereavement Network

A new website with a list of charities and services available to offer support to those bereaved, from any cause and of any age.


Probus Memory Café


A Member of Cornwall Memory Café Network

Due to the current guidelines from the Government and the situation with regards to Coronavirus Covid-19, the Memory Cafe is postponed until further notice.

PROBUS MEMORY CAFÉ – Volunteers and Committee Members required .

Due to the Pandemic , the Probus Memory café had to stop having its fortnightly meetings in March 2020. However, it may now be possible to start planning for a resumption of these rewarding, get -togethers for individuals and their carers later this year.

For a variety of reasons, new Volunteers and committee members are urgently needed to lead and restart the Café meetings. Anyone wishing to take on a new worthwhile challenge and contribute ideas and enthusiasm and welcome people with memory loss back for some much missed social engagement please do contact us for more information.

There are funds and a good stock of equipment already in place.

For further information, please contact Claire on



Do you care for someone who has problems with their memory?


We do ..and we also care for their carers.


For more information, contact Jill Prisk 01726 884388 or 07541319989 EmaiI:


Sticker Memory Café


We meet at St Marks Church Hall, Sticker at 2pm until 4pm every 1st & 3rd Tuesday of the month starting from the 05 November 2019.

A safe, friendly place where folk with memory loss and their carers  can come together, make friends and get support.  Activities will include singing, gentle exercise, word games to jog memories and refreshments.  There will be no charge and parking in the village car park is free.

For further information:
Phone Catherine on  07717 333713
E mail Jean at



‘What’s On’

Healthy Cornwall are part of Cornwall Council’s Wellbeing and Public Health Directorate.   We work with all age ranges to help people lead a happy healthier life and support them with weight management, healthy eating and physical activity.

Whats On



Friends & Family Survey

To access the survey online, please look for the "have your say" column on the right side of the page and click "Friend & Family Survey". All of your feedback is greatly appreciated. Thank you.



Meningitis C Booster for young adults 

Young adults aged between 17 - 25 are eligible for a free Meningitis C Booster. Please contact the surgery to make an appointment with the Practice Nurse.


     Being referred?


If your GP is referring you to see a Specialist it is important that we have up to date contact details. You can do this by submitting this via the website, or coming into the Surgery to fill out a form.  Please note it is also a requirement to have your height, weight and blood pressure.


Healthy Cornwall

If you wish to have support for stopping smoking, healthy weight for children and adults, healthy pregnancy or physical activity please call 01209 615600 or visit:


Routine clinic times are as follows



08:30 - 12:00

Booked appointments only

14:00 - 15:00

Booked appointments only

16:00 - 18:00

Booked appointments only

Tregony (Roseland Parc Nursing Home)

08:30 - 10:00 - Pre-bookable GP clinic only - Mon & Thurs only
09:00 - 11:00 - Nurse pre-bookable clinic only - Wed only


(Village Hall)

14:00 - 14:45 - Drop-in clinic - Tues only

Merlin Centre



13.30pm – 15.45pm

Booked Clinic only with a Healthcare Assistant




8.45am – 11.30am

13.30 – 16.45pm

Booked clinic only with a Practice Nurse




8.45am – 11.30am

Booked clinic only with a Healthcare Assistant




9.15am – 11.30am

Booked Clinic only with a Practice Nurse



Please ring either the Probus or Grampound Surgery to arrange an appointment


You can now book appointments online. To enable you to book these appointments please visit either Probus or Grampound Surgery and complete an application form providing us with a unique email address, bringing with you some form of identification. We will then set you up to access the system.

To book the online appointments please click: The Waiting Room

These slots are for ROUTINE APPOINTMENTS only. If you feel you will require longer than 15 minutes please phone the surgery on 01726 882745.

Calendar and penWe are able to book some appointments up to one month in advance, some a week ahead, others a day ahead and some can only be booked on the day. If you know you need a routine review appointment, please book this in good time - or even before leaving the surgery after your previous appointment. This helps ensure we can offer various day and time options.

We aim to offer everyone an appointment at a time that suits them, and constantly re-evaluate our patients' needs. However, Mondays are always very busy, despite having approximately 120 appointments available, so we would ask you to bear this in mind when you ring.

It is also important to let us know in good time if you no longer require an appointment, so that this slot can be offered to another patient.

The Receptionist team at Probus and Grampound Surgeries can answer in the region of 330 calls a day, the majority of which are patients wishing to make an appointment to see a GP.  Please do not be alarmed if the Receptionist asks the reason for your attendance as this information allows the Receptionist to allocate the most appropriate resource to suit your need.


Weekday late evenings

We rotate between Monday, Tuesdays, Wednesdays and Thursdays, providing at least two late evening clinics per week. Each of our partners work these clinics rotationally and appointments are available from 6.30pm. These appointments are only bookable in advance. 

Improving Access to General Practice

We are participating in a national incentive to offer evening and weekend appointments to make it easier for you to see a doctor, nurse or other healthcare professional at a time more convenient to you between 6.30pm – 8pm Monday to Friday and at the various hours at the weekend. The aim of the national scheme is to help people who may find it difficult to see a healthcare professional during the traditional surgery opening hours of 8.30am-6.30pm Monday to Friday.

We are working in partnership across the local area and appointments are available at several locations across Cornwall where you may not see a clinician from this practice. The clinician will have access to a summary but not your full notes so appointments are better suited to new conditions or single issue enquiries. The practice will receive a full summary of your consultation and any actions resulting from it the next morning.

Once the benefits of this service have been assessed it may result in longer opening hours being available on a more permanent basis.

Please contact us by phone for details on the locations of the clinics and how to book an evening or weekend appointment.

Urgent medical care continues to be provided by NHS 111 during these late clinics in accordance with the wishes of the Primary Care Trust.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website