Repeat prescriptions can be ordered quickly and easily through a variety of methods listed here:
Prescription requests are made using the prescription counterfoil provided with each prescription. Please clearly tick the items that are required and post to the Dispensary, Probus Surgery, Tregony Road, Probus, Truro, TR2 4JZ or Dispensary, Grampound Surgery, Mill Lane, Grampound, Truro, TR2 4RU.
Prescription requests are made using the prescription counterfoil* provided with each prescription. Please clearly tick the items that are required. This slip can be placed in the post box provided just inside the main front doors at Probus or Grampound Surgery during working hours, or placed in the post box outside of either premises (on the right hand wall of front door at Probus) outside of working hours.
Prescription requests are made using the prescription counterfoil* provided with each prescription. Please clearly tick the items that are required. This slip can be faxed at any time of the day or night to Probus on 01726 883945 or Grampound on 01726 883536.
IMPORTANT INFORMATION REGARDING YOUR WAITINGROOM ACCOUNT
The surgery will be changing clinical systems to SystmOne which will begin Monday 13th July 2020 and our business go live date is 21st July.
The main difference patients will notice is for those who use The Waiting-room and order their medication online, view their medical record and book online appointment, this will be changing to our new clinical systems version which will be SystmOnline and the app can be downloaded for free and your account will be set up once we go live.
Whilst you are waiting to change to the new system, you can continue to order your medication by either dropping or posting in your paper repeat slip or by emailing firstname.lastname@example.org Thank you for your patience during this time of transition.
The Waiting-Room will no longer be accessible from 17th July 2020
Please ensure that you do not run out of medication by ordering your repeat prescription in plenty of time. We require at least three working days' notice (not including weekends). During busy periods, such as before and after Bank Holidays, we would appreciate being given extra time. However, please do not over-stock or "stock up" on medicines.
Co-Ordination of Monthly Prescriptions
The dispensers would welcome the opportunity to liaise with any patient to co-ordinate their medications so that they can all be ordered regularly once a month. Having different medications due at different times of the month is time-consuming for patients and their carers and often necessitates more than one request and trip to the surgery premises every month.