NHS COVID Care and Bereavement Booklet


Cornwall Bereavement Network

A new website with a list of charities and services available to offer support to those bereaved, from any cause and of any age.


Probus Memory Café


A Member of Cornwall Memory Café Network

Due to the current guidelines from the Government and the situation with regards to Coronavirus Covid-19, the Memory Cafe is postponed until further notice.



Do you care for someone who has problems with their memory?


We do ..and we also care for their carers.


For more information, contact Jill Prisk 01726 884388 or 07541319989 EmaiI:


Sticker Memory Café


We meet at St Marks Church Hall, Sticker at 2pm until 4pm every 1st & 3rd Tuesday of the month starting from the 05 November 2019.

A safe, friendly place where folk with memory loss and their carers  can come together, make friends and get support.  Activities will include singing, gentle exercise, word games to jog memories and refreshments.  There will be no charge and parking in the village car park is free.

For further information:
Phone Catherine on  07717 333713
E mail Jean at



‘What’s On’

Healthy Cornwall are part of Cornwall Council’s Wellbeing and Public Health Directorate.   We work with all age ranges to help people lead a happy healthier life and support them with weight management, healthy eating and physical activity.

Whats On



Friends & Family Survey

To access the survey online, please look for the "have your say" column on the right side of the page and click "Friend & Family Survey". All of your feedback is greatly appreciated. Thank you.



Meningitis C Booster for young adults 

Young adults aged between 17 - 25 are eligible for a free Meningitis C Booster. Please contact the surgery to make an appointment with the Practice Nurse.


     Being referred?


If your GP is referring you to see a Specialist it is important that we have up to date contact details. You can do this by submitting this via the website, or coming into the Surgery to fill out a form.  Please note it is also a requirement to have your height, weight and blood pressure.


Healthy Cornwall

If you wish to have support for stopping smoking, healthy weight for children and adults, healthy pregnancy or physical activity please call 01209 615600 or visit:

Repeat Prescriptions

thepillRepeat prescriptions can be ordered quickly and easily through a variety of methods listed here:

Royal Mail

Prescription requests are made using the prescription counterfoil provided with each prescription. Please clearly tick the items that are required and post to the Dispensary, Probus Surgery, Tregony Road, Probus, Truro, TR2 4JZ.

Hand Delivery

Prescription requests are made using the prescription counterfoil* provided with each prescription. Please clearly tick the items that are required. This slip can be placed in the post box provided just inside the main front doors at Probus or Grampound Surgery during working hours, or placed in the post box outside of either premises (on the right hand wall of front door at Probus) outside of working hours.



The surgery will be changing clinical systems to SystmOne which will begin Monday 13th July 2020 and our business go live date is 21st July.  

The main difference patients will notice is for those who use The Waiting-room and order their medication online, view their medical record and book online appointment, this will be changing to our new clinical systems version which will be SystmOnline and the app can be downloaded for free and your account will be set up once we go live. 

Whilst you are waiting to change to the new system, you can continue to order your medication by either dropping or posting in your paper repeat slip or by emailing Thank you for your patience during this time of transition.

The Waiting-Room will no longer be accessible from 17th July 2020



Monthly Prescriptions

Please ensure that you do not run out of medication by ordering your repeat prescription in plenty of time. We require at least three working days' notice (not including weekends). During busy periods, such as before and after Bank Holidays, we would appreciate being given extra time. However, please do not over-stock or "stock up" on medicines.

Co-Ordination of Monthly Prescriptions

The dispensers would welcome the opportunity to liaise with any patient to co-ordinate their medications so that they can all be ordered regularly once a month. Having different medications due at different times of the month is time-consuming for patients and their carers and often necessitates more than one request and trip to the surgery premises every month.


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